Who do I talk to if I have a concern?

How we like to work with families.

We have over 1000 parents connected with the school and we try as much as possible to meet everyone as quickly as possible. We try and find a private space for you to speak about your concern. Sometimes we might need another professional to give another perspective or expertise. We want an equitable relationship with families where we respect the information you provide and we share how we work. This works best when our staff are treated respectfully, calmly and not in an aggressive manner.

I want to talk to someone about my child’s learning and well-being

In the first instance, it is important to have a discussion with the class teacher. They are really happy to listen to your views, find out what you know and share how we are working with your child at school. The best time for class teachers is after school. Please ask the office for an appointment with the teacher and we will make an appointment that gives both you and the teacher enough time to discuss it in depth. A phase leader (such as one of the year group leaders may be able to help as well).

I want to talk about an absence, attendance or punctuality?

One of our home school link workers is able to talk about attendance and provide you with ideas and support to ensure your child gets a really good education through good attendance and punctuality. The school office has relevant forms and can also help with attendance and absence.

I want to talk about my child’s special needs (learning, medical, physical or mental well-being)?

You may wish to talk with the class teacher or the Special Educational Needs and Disability Coordinator (SENDCO). The office will be able to make an appointment for you and the school to meet.

I want to talk about paying for school lunches, trips, visits, uniform?

The school office has payment plans and details of free school meals, etc. Please pop in, call us or email us with your query.

I want to talk to someone about a safeguarding matter (if you’re worried about a child’s safety)?

If you have a concern that you wish to share with someone, please speak with the school office and they will pass you on to the relevant person. Different concerns can sometimes mean different professionals.

Immediate Danger:

If you think a child is in immediate danger, call the police on 999.

Immediate Concern:

If you have a concern about a child, please call MASH (Multi Agency Safeguarding Hub) on 0345 050 7666